Integrity is an integral part of our business ethics. We strive to provide the best customer service and online purchase experience to our valued customers without compromising on quality and value.
If you have experienced dissatisfaction or any issues related to the transaction, you may write to firstname.lastname@example.org within 7 days upon receiving the parcel. For example, if your parcel arrived and there is a missing item, or the products received is not what you ordered.
- Only successful transaction will be entertained.
- Each transaction is allowed one time rectification. subsequent requests under the same transaction will not be accepted.
- Any request or write-in made after the 7-days grace period, customer is required to bear any third party expenses incurred.
- Refund is limited to credit card or the online payment gateway account used during purchase transaction.
- We will only ship to the shipping details provided in the original purchase transaction.