Buying an e-gift voucher

b.liv e-gift vouchers make it easy to giveaway beauty solutions. With just a few clicks, you can send your loved ones a gift.

 

1. How do I purchase a Gift Voucher?

  • Login or Register an account
  • Go to Gift Sets and select e-gift voucher. Select your desired value and quantity of vouchers and complete all fields:
    • Enter any amount (at least US$1)
    • Click Send e-gift voucher to Friend; Fill in your name, the recipient’s name and email, your personal message and click Add to Cart
  • Confirm your Shopping Cart and enter any Reward Points you wish to use. The e-gift voucher is not entitled to receive free samples*, you may go to the Checkout and Payment process page.
    *If your Shopping Cart contains other products, you may continue to select and confirm your samples.

 

2. Can I buy a Gift Voucher for myself?

  • Yes. To do so, Login or Register an account
  • Go to Gift Sets and select e-gift voucher. Select your desire value and quantity of vouchers, complete all fields:
    • Enter any amount (at least US$1) and quantity and click Add to Cart
  • Please take note that e-gift voucher is not entitled to receive free sample*.
    *If your Shopping Cart consist other products, you may continue to select and confirm your samples.

 

3. How will the recipient receive the Gift Voucher?

  • Both you (the sender) and recipient will receive the e-gift voucher via email notification which contains e-gift voucher code.
  • The sender will receive an email notification for the purchase of the e-gift voucher.
  • The recipient will receive an email notification with the e-gift voucher code.

 

4. Is there any expiry date on the e-gift voucher?

Yes. All e-gift vouchers has expiry date of 365 days from the date of purchased.

 

5. How do I check my received Gift Voucher?

  • Login to your account.
  • Go to My Account, under My Dashboard
  • You will be able to view all your received e-gift voucher code here.
     

6. How do I check my purchased Gift Voucher?

  • Login to your account.
  • Go to My Account, under My Dashboard
  • Click on the order number which you purchased the e-gift voucher.
  • You will see the value of the Gift Voucher that you purchased.

 

7. How do I know the recipient actually received the Gift Voucher I sent them?

The sender will receive a second email notification to inform that the e-gift voucher has been succesfully sent to the recipient's mailbox..

 

8. Are there any fees associated with the e-gift voucher?

No. You will only be charged the face value of the e-gift voucher.

 

9. Can I change the value of the -egift voucher after I have paid for it?

No, you can't.

 

10. Can I send two (or more) e-gift vouchers to two (or more) different recipients who share the same email address?

Yes. The recipient will receive two different messages with each message addressed to the respective recipient.

 

11. Can I buy two (or more) e-gift vouchers at the same time?

Yes. You may review all the Gift Vouchers you purchased in your Shopping Cart.

 

12. Can I send the e-gift voucher to one recipient who has multiple email address?

No, one e-gift voucher is allowed to send to one email address only.

 

13. Can I use my Reward Points to redeem for a e-gift voucher?

Yes. Simply enter the Reward Points that you wish to redeem under the Shopping Cart and click Apply.

 

14. Is e-gift voucher entitled for Reward Points?

Yes. You will receive one point on each dollar that you spend on the e-gift voucher. For example, if you purchase as e-gift voucher valued at US$50.90, you will receive 50 Reward Points.

 

15. Can I purchase the e-gift voucher with other products in the same transaction?

Yes, you can.

 

16. Is e-gift voucher entitled for FREE sample?

No. e-gift voucher is not entitled for free sample. However, if your Shopping Cart contains other products that is entitled for free sample, you may continue to select and confirm your samples

 

17. How long will it take to deliver the e-gift voucher?

Gift Voucher is a virtual email, it generally arrives within seconds once your payment is approved!

 

18. Is there in expiry date on the e-gift voucher?

Though we want the recipient to receive your actual gift soonest, we understand that timing plays a part. All e-gift vouchers has 365 days expiry from the date of purchase.

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